This Dealership is unlike the "Corporate" dealers.....It feels like a family business. You are treated with strait talk and respect. Their prices are fair and the service is excellent. The Bike is amazing. I will be coming back for service as Todd has a great reputation for his knowledge and his integrity.
-Anonymous
I got an official Indian Motorcycle shirt, it was high quality and the salesperson took the time to answer my questions (even though it was a smaller purchase). . . can't wait to go back for a ride!
By: Maribel Lopez
round lake, IL
what a great experience Mike and Don were so professional and patient! Words can't describe the way my chieftain rides and handles what a ride.
-Anonymous
We recently purchased a previously owned Harley Davidson Fatboy from Indian Motorcycles of Libertyville. We had been looking for a particular year Fatboy when we located the motorcycle on CycleTrader.com
We liked the color combination, and it had the required mileage on it so that we could bring it into California. We purchased the bike, sight unseen, except for photos, and had it shipped to California.
Our experience with Indian Motorcyle of Libertyville was nothing short of fantastic.
After accepting our offer on the Fatboy, Don O'Shea, and Michael Aiardo, kept us up to date almost daily on the transaction. They were very helpful in accommodating the trucking company that picked up the bike and informed me of its departure. Even after the bike was delivered they contacted us to see that everything went well.
Their accurate and truthful description of the bike, their commitment to customer service, and professionalism, made this purchase one of the easiest I have ever made.
I would not hesitate to purchase from them again, should the opportunity arise. I would strongly encourage anyone interested in a motorcycle purchase to consider purchasing from Indian Motorcycle of Libertyville.
Clinton & Nancy Dalemberte,
Novato, CA.
I came into the shop on 12/16/15 around 5:45pm in order to buy a sweater/jacket. Unfortunately I can't remember the name of the gentleman who helped me but I just wanted to let you know he was amazing. He was so incredibly helpful and extremely sweet! Offered above and beyond what his job entails! Thank you so much from the girl who WASN'T freezing her butt off while doing traffic control!!!! People like you restore my faith in humanity! I will for sure be back!!!!
-Anonymous
Mike Chozen Miller reviewed Indian Motorcycle of Libertyville IL
Great people and great service came up and greeted me as soon as I walked in.
-Anonymous
Don,
I have to tell you that each time I talk to you guys I am more and more convinced that I made the right decision to purchase from your store. I am an operations and business development manager for a financial institution where we pride ourselves on service- and I have to tell you I am VERY pleased with the service I am receiving from you, Todd, Mike and everyone else I have had the pleasure of talking with since I walked into your store.
By: Adolfo Prado
Round Lake
I just had some service done on my 2014 Classic. I was treated as a first class customer, everyone was extremely helpful and friendly. Todd went out of his way to make sure I was satisfied with the work they did. I also had an opportunity to sit in the show room while I waited for my service to be done. This gave me an opportunity to see how other customers were taken care of. I can say that this is a first class operation that knows what customer services is.
Great Job to all!!!
By: Thomas Anderson
Gurnee, IL